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Help & Guide

How Tallie Works

Everything you need to know about Tallie PMO features, roles, workflows, and answers to common questions.

What You Can Do

All System Features

Colored labels show which roles have access to each feature.

Dashboard & Analytics

Real-time overview of estimates, approvals, active projects, users, and trend charts with 16 configurable widgets.

Admin
Internal
External

Estimate Management

Customizable estimation grids with multi-column role support. Full version history, comments, Excel & PDF export, and Jira Epic linking.

Admin
Internal

Approval Workflows

Draft → Internal Review → Customer Approval. Multi-step pipeline with comments, reviewer assignments, and full audit trail.

Admin
Internal
External

User Management

Create and approve users with role-based access. Auto-generated secure passwords emailed on account creation. Self-registration with admin gate.

Admin

Employee Profiles

Rich profiles with skills, proficiency levels, certifications, project history, Jira account linking, and daily capacity configuration.

Admin
Internal

Resource Allocation

Assign employees to projects with granular scheduling. Detect conflicts, track billable vs non-billable time, and view capacity burn.

Admin
Internal (Leads)

Leave Management

Log and manage employee leave requests by type (annual, sick, emergency, study). Automatically deducted from capacity planning calculations.

Admin
Internal
Internal (Leads)

Jira Sync & Reports

Sync Jira worklogs locally for sub-second reports via 5-layer cache. Compare planned allocations vs. actual hours with variance analysis.

Admin

Customer & Project Portfolio

Maintain your customer database and project portfolio. Link projects to customers, assign Scrum Master and Project Leads, track SDLC and billable state.

Admin
Internal

Skill Pool & Capacity Planning

Domain-organized skill repository linked to employee profiles. Forecast capacity using placeholder projects, deducting holidays and approved leave.

Admin
Internal

Notification System

Four-channel notification system: in-app real-time alerts, transactional emails, Azure Functions cron emails, and client-side allocation alerts.

Admin
Internal
External

Departments

Manage organizational departments with roles, designations, and skills sub-structure that feeds into employee forms and allocation reporting.

Admin

System Administration

Centralized admin console for user management, notification rules, project metrics configuration, holidays, AI config, and system-wide settings.

Admin
How the System Works

Key Workflows

Explore step-by-step flows who does what at each stage of the process.

Estimate Approval Lifecycle

From draft to customer sign-off

Estimates flow through a multi-step pipeline — from creation to internal review to customer approval.

CreatorCreate / DraftSubmit for Review+6 more
Explore Interactive Flow

Resource Allocation Flow

From resource need to active assignment

Admins define resource needs, approve requests, and assign employees with granular scheduling and automatic conflict detection.

Admin / PMResource RequestManager+4 more
Explore Interactive Flow

Skills & Profile Approval

Verified updates with Lead oversight

Profile changes to skills, certifications, and experience require Lead or Admin verification before becoming visible.

EmployeeWhat Changed?Saved Directly ✓+4 more
Explore Interactive Flow

Report Generation & Cache

Multi-layer cache to sub-second reports

5-layer cache hierarchy ensures sub-second responses. Targeted Fetch reduces Firebase bandwidth by 95%.

UserBrowser CacheBrowser Return+5 more
Explore Interactive Flow

User Onboarding & RBAC

Self-registration to dashboard access

Users can self-register or be created by an Admin. All accounts go through an approval gate before any access is granted.

UserStatus: PendingAdmin Decision+4 more
Explore Interactive Flow

Jira 6h Smart-Sync

Auto • Soft • Hard sync modes

Three sync modes keep Jira worklogs fresh. Identify & Replace ensures deleted worklogs in Jira are removed from reports.

SyncSync Mode?Auto (6h window)+5 more
Explore Interactive Flow

Customer & Project Setup

From portfolio entry to project linkage

Manage your customer database and link projects to them for organized estimation and reporting.

AdminCreate CustomerValidate Data+3 more
Explore Interactive Flow

Notification Rule Engine

Event-driven automated alerts

Configure how system events like estimate submissions or approvals trigger emails to specific stakeholders.

EventLookup RulesRule Enabled?+3 more
Explore Interactive Flow

Dept & Jira Sync

Organizational & Project sync

Manage organizational departments and sync Jira projects to ensure accurate data mapping across the system.

AdminManage DeptsSync Jira Projs+3 more
Explore Interactive Flow

Talent Lifecycle

Skills, Certification & Approval

How employee professional data flows from update to verification and active pool usage.

ProfileVerification GateApproval Queue+3 more
Explore Interactive Flow

Project 360° Management

Health, Sprints & Metrics

Comprehensive tracking of project status, allocations, and delivery velocity.

Project LeadPlan SprintsAnalyze Health+3 more
Explore Interactive Flow

Dashboard Insights

Real-time Analytics

Aggregate view of system performance, revenue opportunities, and team capacity.

ExecutiveData AggregateIdentify Trends+3 more
Explore Interactive Flow

Legacy Estimate Import

Historical Data Migration

Bulk importing legacy estimates via Excel templates with automated schema mapping.

AdminUpload ExcelAuto-Mapping+3 more
Explore Interactive Flow

Reporting Engine

Efficiency & Custom Reports

Generating deep-dive reports for billability, effort variance, and resource utilization.

UserConfigure FiltersCalculate Variance+3 more
Explore Interactive Flow

Manage Lunch Flow

Daily Catering Lifecycle

Restricted workflow for HR and Administration to manage daily employee lunch orders.

HR AdminOpen MenuEmployee Order+3 more
Explore Interactive Flow

Lead Portal Workflow

Team Governance & Approvals

Advanced oversight workflow for Team Leads to govern department-level operations.

Team LeadApproval QueueQuality Audit+3 more
Explore Interactive Flow
Access Control

Built for Every Role

Three distinct roles with tailored access each user sees exactly what they need.

Admin
  • Full system access across all portals
  • Create & manage users (all roles)
  • Configure notification rules & system settings
  • All reports: Billable Efficiency, Resource Utilization, Feature Effort, Jira Hierarchy
  • Resource allocation, capacity planning, holidays
  • Approve all workflows: estimates, profiles, accounts
Internal Lead
  • All Internal permissions plus lead-gated features
  • Create & manage resource allocations for team
  • Approve profile changes for direct reports only
  • Access Project Reporting Cycles (as Lead or Scrum Master)
  • Lead Portal: team capacity & skill governance
  • Talent Management: skills, certifications, experience
Internal
  • Create & edit estimates, submit for review
  • Internal review & approval queue
  • View resource allocations and capacity
  • Employee profile & skill pool access
  • Leave management and dashboard analytics
  • Lunch access (if configured by Admin)
External
  • View estimates scoped to their Customer ID
  • Approve or reject estimates with feedback
  • External dashboard overview
  • Comment on estimate versions
  • Track project status & updates
  • Receive in-app & email notifications
Permissions

RBAC Permissions Matrix

Hierarchical access control — see exactly what each role can do across every feature.

Hierarchical access control per system resource.
FeatureAdminInternalLeadExternal
Admin Dashboard
Internal Dashboard
External Dashboard
Manage Clients
View Projects
Create Estimates
Approve Estimates
Manage Departments
Manage Employees
Resource Allocation
Talent Management
Jira Worklogs Sync
Internal Review Queue
Billable Efficiency
Feature Effort Track
Resource Utilization
Jira Hierarchy Report
User Management
Project Metrics Config
Manage Holidays
Email Notification Rules
In-App Notifications
Manage Lunch
Workflow

How Estimates Flow

From creation to customer sign-off in four trackable steps.

01

Create an Estimate

Build a detailed estimate using the multi-column grid. Attach sub-items, notes, and assign resources from your pool.

02

Submit for Internal Review

Send the estimate to internal reviewers. They can approve or request changes with inline comments on specific line items.

03

Customer Approval

Once internally approved, the estimate is forwarded to the customer for final sign-off or rejection with feedback.

04

Track & Report

Sync Jira worklogs to compare planned hours against actuals. Export professional reports to Excel anytime.

FAQ

Frequently Asked Questions

Ready to get started?

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